I ordered from this company a Fathers Day gift for my husband which was a personalised keyring set. I ordered it in good time and it was posted to me. I open the package and the names are completely incorrect, I mean like nowhere near right😂😂.
I contact this company (baring in mind this is Friday afternoon and Fathers Day is on Sunday and there is literally one day to get this on time to me. They say they will send another one. I said to them if they cannot guarantee that it will get to me by tommorow then I want a refund. They said they can deal with it. Ok then.
The next day, the item doe’s NOT arrive as expected😂I message them, no response. So I write a negative review on their page and voila!! Guess who now responds lol. The company!!!🎉saying they did try and resolve the issue by sending another one at 4:37pm (Knowing full well it would not get to me on time because for next day delivery you need to send it by around 1pm lol.
Now, these people are actually trying to act like they have done nothing wrong!!!🥴🥴🥴🥴🥴actually trying to argue with me on their page instead of actually trying to resolve the issue. Absolute joke😂😂 guys do not order just don‘t do it. Save the headache and get something from the shop😂. You try and support these small businesses and this is what you get😂They must clearly need my £25 that bad since they do not want to refund it!!🥴🥴🥴
Anyway happy Fathers Day to the best Husband on earth! I hope you enjoyed all your other gifts❤️